I wish I had checked this site before I bought! You should all do the same. I have never really had a problem with receiving my order from fashion nova up until these last couple of times, placed an order on Nov,16,2020 got an email the next day saying great news order is on its way up until this day still have not recieved package and today is Dec,21,2020. They are impossible to contact. I’m mostly concerned about the global freight systems, if I pay the fee they are telling me to pay will I actually get my order or not? No they didn't and gave me a store credit. Gift cards are digital. They didn’t claim my duty fees I paid them, so I have to pay them twice. I emailed and tweeted at FashionNova and received an automated email and Case Number(Case 04164512 & 05180440). If I don’t they officially stole my money and I will never purchase from them again. So disappointing!!! I lost my job due to covid-19 and I used the quad pay. Fashion Nova Faux Suede Chunky Heel Boots/Booties $24 $50 Size: 8.5 Fashion Nova kierrakloset. I confidently placed an order last week due to the caption on their website that said, if you order by today you will receive your order before Christmas and it's free shipping. I would give this company 0 stars if I could. I found it strange that for 7 items I paid $252 CND, duties was $34 and taxes was $29 (charges I have never seen before from previous orders). If you don't pay all those hidden shipping fee's, you will never get you package. I posted a review â¦ I have received no refund.. not credit to my account.. or even the money back for the extra tax paid!! Shipping was a. DO NOT ORDER FROM THIS COMPANY! The online customer service "Live Chat" NEVER works, the online messaging responds with the same automated, general, BS response no matter what you ask them. I ordered from them and found it weird that no one answers their phone. I placed an order ( without reading the reviews, silly me). This exact text can be found on their Facebook page: We at Fashion Nova believe the customer is the star. so close to Christmas Managed to get refundOrder took three weeks to arrive. It was suppose to be here on December 22nd. For example (cotton blend) actually means mostly polyester. But when I check FN website it’s in transit was sent to Long Island city and moved to Brooklyn been stuck there since the 16th and I live in Brooklyn I’m not understanding why I’m getting information from FN and usps aren’t matching up it’s now 12/22 . But we are talking about A DIGITAL GIFT CARD. This is fraud – and If I can save anyone from experiencing this I will. After 3 weeks of going back and forth with them they said they would issue me a reship for overnight shipping. Without my consent, giving them a return address. So, yes, Fashion Nova is legitimate. According to their website, the creators of Fashion Nova believe that their customer is âthe Star.â They envision their customer as girls who are âadventurous, inspirational, and badass.â They want their girl to be the best dressed girl in the room, whose Fashion Nova outfit adds just a bit of extra sparkle. Fashion Nova is plain and simple a company that sells fashion clothes, shoes and accessories to a low price. Fraud is illegal! A shocking company which needs serious help and change. At this point I'm thinking of filing a small claims suit or getting a bunch of people together for another class action lawsuit against them. Absolute joke of a company! The picture provided on site looks like a heathered cotton. Once the order was placed I received an update saying I will received my order on Saturday, December 26th. http://www.fashionnova.com/dresses-s/1513.htm has exactly what you're looking for!. Parcel was held by DHL and I had to pay a second set of taxes as I knew I’d not get the parcel. But there is no update telling me where it is. Good thing I've got Fashion Nova. Why the hell would I have to pay a customs charge in the Uk just to be able to collect my already paid for items from the post office. My Fashion Nova Order was supposed to arrive on November 18th after I paid for express shipping and they even emailed me 'shipping confirmations' showing it arrived on November 20th. I called Lasership and they said they haven’t received it. Fashion Nova ships its products to more than 200 countries worldwide. I would give this company a zero if I could! Quality of items is very low, thin material, poorly made, not what was shown in photos.The quality of the fabric is very poor and the garments themselves do not look nearly as nice as the photos. I hope they consider doing an investigation on them because something is not right. Not to mention no one responds via email and when you call the line is busy or you’re told no one is available. But I don’t need no gift card I just want my package to arrive on time! Ordered items on 5th November, tracking said it arrived in destination country around the 17th November. Something needs to be done this is ridiculous. Wouldn’t recommend since the clothes aren’t cheap and you don’t know if you’ll get the product. One item was no longer in stock because of their tactics and they advised me they would refund my card for that item. Work life balance is non existent and turnover is HIGH. Fashion Nova Men Short Sleeve Tee Black Size Large $19 $0 Size: L Fashion Nova norafgr. Two days until Christmas and I have nothing for my daughter. I'm so upset and angry. !Customer service is beyond pitiful. Our girls arenât part of the every day, theyâre the ones with an extra pep in their step. I'm short 200 and no gifts for the boys tracking said it was in Jersey for like 2 weeka and then aston pa for another 2 weeks and nothing else. Fashion nova needs to return the money and not rip people off during the holidays. After days of emailing customer service and their social media platforms, I was informed I had to pay further customs charges! Still no sign of the order whatsoever! Don't buy anything from Fashion Nova until you read some of the complaints. So, I paid fashionova for VAT to Ireland, just for DHL to charge me again for the same VAT, apparently, fashionova says I am responsible for it, when they already charged me for it as well. Clothes are garbage, I got 9 things and have to pay almost $400. Terrible. I ordered several items from their Cyber Monday Sale after â¦ They have charged me taxes but yet no paid it. he was wonderful, I ordered November and check my tracking and it went there 8 different states and NJ had it for 5days n said it was a delay now it’s sitting in Long Island city with no ticket made to come to Long Island Nassau and what makes it bad I have to package out there and they both in Long Island city, I ordered December 12th I paid for expedited shipping and I have emails and text messages stating my order was supposed to come December 20th my package haven’t came and is no longer giving me estimated date I tried contacting tried emailing I’m just going to make my bank dispute it and get everything for free since this a lying *** website I’m requesting a full refund, Ordered months ago and paid Express delivery to then get a a card to say I have to pay more money to get my boots when they got to the uk .. when I finally got my boot they come up very small even tho I order a size bigger very disappointed. Well it's now 12.23.20 and nothing had been received. I requested expedited shipping so I would receive my items promptly. I want my $30.00 back and a genuine apology. A free inside look at company reviews and salaries posted anonymously by employees. It has me in a place where my entire wardrobe is FN so when I placed my order during Black Friday needless to say was a great deal. So for €70 worth of clothes I paid €45 on taxes - just go to Penney’s instead! They use some off-brand shipping company and create 'tracking numbers and slips' but NOTHING IS EVER DELIVERED - THIS IS A SCAM!!! Do you ever wonder why Fashion Nova has so many openings at â¦ I have sent this company numerous emails with proof that they fraudulently charged me duties and taxes and never wrote it down so I paid again twice! Cheap & affordable fashion online. Tracking stated my package has been in NJ since 12/19/20 and that no additional information is available.I did file a complaint with the BBB which is how I got FN to reship my items. I placed an order on 28/11. I am assuming they want to keep the goods and my money... Not even worthy of 1 starI bought some clothes a year ago about $30.00 worth. At check out, the free shipping changed, it was no longer free shipping and gave me the option to pay an expedited fee to receive before Christmas, so I selected the expedited shipping, which gave me a delivery date of 12/24/20. DO NOT BUY FASHION NOVA! Smh I'm on my third payment for something I don't have. Initial FashionNova complaints should be directed to their team directly. I understand Covid & during the sale things can get backed up but this is ridiculous. The fashion nova bot claimed they did. I'm livid. It is not December 23rd almost a month and i have written emails called the number chatted with the stupid bot and nothing no one answers. Very happy with this purchase and return policy Managed to get refundOrder took three weeks to arrive. Wholesale Fashion Clothing, Jewelry, Accessory, Beauty, Handbag, Shoes, etc at 70%+ Lower Price and No MOQ of Women, Men and Kids. I’m so mad right now ! The picture provided on site looks like a heathered cotton. Same Fashion Nova Cyber Sale Like the rest I ordered and nothing, they website say onelivex has my package I contacted them and was told they do not and escalate to fashion nova I did exactly that with no response I followed up for 3 days and nothing, SO I called my damn bank F Fashion Nova. I tried to contact both fashionnova and DHL however received no response!!! 114 Fashion Nova reviews. No one has gotten back to no refund, no clothes. I don’t understand how FN is so popular. I checked the tracking number and it says it's still in California . I need to pay extra 15£ which I have already f*king payed when I ordered my products!!! For example (cotton blend) actually means mostly polyester. Actual clothing is nothing like the pictures. I’m not sure on what to do about the customs fee because I don’t want to pay it if I’m not going to receive my items. Also they say that, "when your package is returnd to us, you will get a refund" never got it. Followed measurements on size chart, both items to small. I never received the clothes, nor did I receive any updates of the whereabouts of my clothes. I ordered two pairs of tracksuit bottoms in the Black Friday sale. I paid a lot of money for two packages which are in costums for some reason now and has been there for a few months. FASHION NOVA NEVER FAILS TO DISAPPOINT. 3. Customer service is TRASH! 187 reviews from Fashion Nova employees about Fashion Nova culture, salaries, benefits, work-life balance, management, job security, and more. I suggest not doing business with them unless you want unneeded stress. The call just bounces to another answering service. Once I entered my payment information and completed my order, I received a tracking email with a delivery date of 12/28/20. I ordered over $100 worth of clothes off fashion Nova on Black Friday. Can someone advise me on what to do? I spend almost $400 on them, I paid for expedited shipping. Our Nova Stars dare to be rare. Fashion Nova is the top online fashion store for women. It doesn't sound like a lot of money but what's mine is mine. Never received package nor refund after a month. STOP IGNORING MY MESSAGES. their sizing is completely off (Iâm convinced they donât know how to size clothes) 1. Never received my order, support ignores my messages. Taxed and insane amount on each! I don’t know how it works for US customers but if you are not in the US, DO NOT ORDER FROM FASHION NOVA!!! Now what I’m going to do? Must have a great photographer! I placed my order on the 3rd of this month, I didn't receive a tracking number until the 17th and a day later it said my order will be here on the 21st. I never paid this with FN so before so why now? I am beyond irritated with this company and I believe they are a fake! I obviously won’t purchase from them again. I’m working with Global news. It's been six months and I still try to get my money back. The items are not worth an extra £30.22. The jeggings are super high quality. I highly suggest also that everyone that was scammed from this company go to your credit card company or news or social media and better BBB and put in a complaint. AND I’ve already paid the customs charges. Contact Fashion Nova customer service. Leading destination for customer ratings and reviews of businesses. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. I ended up paying for the extra tax as they are Christmas gifts. NOT WORTH IT. I already contacted my news for Toronto Canada and they have something to help alert others on our news. This is fraud what they are doing to people. VERY GOOD SERVICE THANK YOU FOR ALL YOUR HELP !!!!!! DO NOT ORDER I made an order on the 26 November and haven't heard anything from them since and today is 23 December it's been a month, wish I hadn't bothered, save yourself the stress it's not worth buying from this terrible company. I was excited n couldn’t wait to received my pink jacket n pink puffer coat. I'm really satisfied customer!!!!!!! I ordered from FN on 12/1 I even paid for expedited shipping my so called delivery date was 12/12 once my order didn’t arrive it was no longer a delivery date . Not only was the shipment delayed multiple days, the shipment was marked "delivered" to my mail room where I was waiting for the package with NO PACKAGE DELIVERED . I would not advise. Honestly, Iâm surprised there isnât as many bad reviews out there for Fashion Nova as Iâd anticipated. I still have not received my gift card and was promised a response from customer service that I never received either. Ordered £130 worth of clothing and waited 2 weeks for it to arrive and then received a letter saying if I wanted to receive my parcel I had to pay £80 in customs and taxes, despite already paying tax through the website. Never answers emails and are never available on phone or chat. They should be ashamed of themselves scamming people especially during a pandemic and at Christmas time. I ordered my daughter clothing for Christmas and because I live in Canada I’m paying in US funds so I paid all together five hundred dollars. Upon arrival they have been sent separate and I had to pay £15.11 per package to the Royal Mail. I spent 200 o didn't really have to make sure my boys had some gifts under the tree. Don't EVER order from Fashionova. I placed an order during Cyber Sale and still did not receive it! Unlike other online stores that only exist on the internet, Fashion Nova actually does have five different retail locations in Southern California and they have created their online retailer in order to provide Nova fashâ¦ I'm more upset because I ordered this a month ago and Christmas is in 2 days and i have nothing to give them . YouâVe spent mindlessly scrolling through Instagram the top online Fashion store for women and gave me a store which! I placed an order during Cyber sale and fashion nova reviews uk did not receive it bother. Email with a delivery date of 12/28/20 at FashionNova and DHL however no... 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