Managing, motivating and training your staff to boost sales and service. You want your staff to be up-to-date on all of the products you sell as well as best practices that improve sales and decrease common retail security issues like inventory theft. Customer service training is most often used to keep existing customers from leaving and to improve Net Promoter Score or social media reviews. Each training video is approximately 4 minutes long and each tackle a different key management skill over 26 weeks (completing 2 full cycles per year with different content and activities each time). Overall, they ensure that the stores are running smoothly and efficiently. Retail sales training and customer service training are similar, but are not really the same. Online Retail Management Certificate. One might also find structured online business degrees that focus on retail management. These are taken over the course of several years, much like other degree programs, and feature classes going into detail on finance and the global supply chain. Professional Retail Management Training Course Manual $ 199.00. Retail Management course curriculum. Retail management courses of this type can often be completed at a student's own pace. If you want your staff to be obsessed with serving your customers and continually increasing sales, this on-target store management course manual should become your business Bible. Retail management is a sub-discipline of the general field of management that deals with overseeing the distribution and selling of products directly to consumers, in specific vending points such as shops, chain stores, markets and malls. Why Retail Staff Training is Important. And virtually every retailer that we speak with – whether big or small – tells us that they believe in the importance of training their team. Our Retail Management course curriculum is designed by experts with first-hand retail experience, ensuring exceptional relevance for any retail career path. There are additional workbooks and resources included to layer in for easy implementation. A Retail Operations Manager is the person who makes sure that all the stores are staffed correctly, deliver operations manuals to store managers, and also train staff. There may be an emphasis on soft skills, such as communication and empathy, which enable better team work and more progressive relationships with the people they manage. Retail staff training is essential for even the smallest retail business. Retail sales training is designed to convert more shoppers into customers so the store can exceed sales goals. Retail managers are in charge of everyday operations within a retail store or department. Take the next big step in your career journey, with this exclusive Online Retail Management Certificate!Oxford Home Study Centre is proud to offer a wide range of endorsed Retail Management Training opportunities, open to ambitious candidates worldwide.Whether new to retail management or pursuing your first leadership position, your success story starts today! I am taking 28 years of retail experience and sharing my knowledge in order to help grow the future of retail leaders. And, luckily, most well-known retail stores have management training programs.Training programs usually combine on-the-job training with short courses in special aspects of retailing.Some companies, such as Federated Department Stores, develop separate management training programs for candidates pursuing different career paths. This free online Retail Management course teaches you about essential and non-obvious faucets of being a successful retailer, such as effective marketing, merchandising, and distribution. 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